How to check whether ChatGPT, Perplexity or Gemini recommend your brand
Your brand's AI visibility is the share of buyer questions in which an AI assistant names your brand without being asked about it.
In REVVDA: Visibility → Overview
Why it matters
- ●When a shopper asks an assistant what to buy, the answer usually names a handful of brands. If you're not one of them, you're not in the running.
- ●Many of these answers send no click, so they barely show up in your analytics or Search Console.
- ●An assistant may know your brand when asked about it directly, yet never bring it up on its own. Only unprompted mentions bring new customers.
How to do it in REVVDA
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01
Check that AI assistants can read your site.
Open Visibility and go to the AI crawlers tab. Every bot that fetches pages for answers (OAI-SearchBot, PerplexityBot, Claude-SearchBot, Googlebot, Bingbot) should show Can read. If one is blocked, REVVDA has already written a ticket to fix it, and this comes first.
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02
Review the buyer questions.
In Buyer questions, open Manage questions. Keep questions your buyers really ask ("best linen kaftan brands for a beach holiday"), not your brand name. Use Edit questions to add your own.
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03
Run the check.
Click Run now, or wait for the scheduled run shown under Next run. REVVDA asks every question to ChatGPT, Perplexity, Claude and Gemini and stores every answer.
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04
Read the headline numbers.
On the Overview tab, Mention rate shows how often you're named unprompted. By assistant splits it per assistant, Sentiment when named shows the tone, and Cited instead most names the brand that wins when you don't.
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05
Start with the fixes that close the gap.
Click Fixes that close the gap. It opens the Fix queue filtered on the changes most likely to get you named, ranked by estimated gain.
When a run is marked “Partial”
If an assistant returns errors during a run, REVVDA marks the run as partial and leaves those answers out, so every rate is calculated on the answers that came back. Use Retry to run that assistant again.
Doing it without REVVDA
Write 20 to 30 questions your buyers would really ask. Ask each one in ChatGPT, Perplexity and Gemini in a fresh session, and note whether your brand appears. Answers vary from one run to the next, so repeat each question several times. Expect a few hours per round, per market.
What you get
A baseline mention rate you can track, the assistants that can't read your site, and a ranked list of the first fixes to make.
Related guides
Try this on your own site with the 90-day pilot.
Start the pilot →